Resolutions for the New Year - DME Style

Posted by Steve DeGenaro on Fri, Jan 05, 2018 @ 02:32 PM

Cheers to a new year and another chance to get it right” --Oprah Winfrey

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Topics: Quality, Employee Training, HIPAA, Personnel Files, Quality Improvement, Billing, Quality Standards, Patient File Requirements, Compliance, Patient Privacy, Process Improvement, Materials Management, Avoiding Deficiencies, Showroom, Retail, Delivery, Warehouse, Safety Officer

Retail Showrooms & Your Accreditation Survey

Posted by Steve DeGenaro on Tue, Oct 04, 2016 @ 04:10 PM

Home medical equipment companies frequently mention that it seems that the majority of survey (inspection) activity takes place in equipment storage, cleaning, and warehouse areas, as well as out in the field during “ride-alongs” to observe patient interactions with staff.HME staff is sometimes caught by surprise when the surveyor turns their attention to the retail showroom during the inspection. Why would a surveyor want to look at a retail showroom and what accreditation standards apply in that setting?

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Topics: HME Accreditation Requirements, Compliance, Avoiding Deficiencies, Showroom, Retail

Heroes Among Us

Posted by Mary Nicholas on Tue, Oct 30, 2012 @ 04:48 PM

Almost everywhere we look today, we see superheroes.  With Halloween nipping at our heels, the stores are advertising how we can dress up like the Hulk, or Catwoman, or Captain America.  Heroes seems to have a pretty high profile right now in movies, books, video games and marketers tell us all the time that we can be just like them. 

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Topics: Security, Materials Management, Retail, Warehouse, Safety Officer