Resolutions for the New Year - DME Style

Posted by Steve DeGenaro on Fri, Jan 05, 2018 @ 02:32 PM

Cheers to a new year and another chance to get it right” --Oprah Winfrey

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Topics: Quality, Employee Training, HIPAA, Personnel Files, Quality Improvement, Billing, Quality Standards, Patient File Requirements, Compliance, Patient Privacy, Process Improvement, Materials Management, Avoiding Deficiencies, Showroom, Retail, Delivery, Warehouse, Safety Officer

Helping Your Customers Understand Their Financial Responsibility

Posted by Steve DeGenaro on Thu, Jan 05, 2017 @ 11:21 AM

HME organizations struggle with the concept and implementation of informing their customers of their financial responsibilities.  This area of patient rights is often misunderstood and sometimes poorly implemented by organizations.  To establish an effective procedure and mindset for your staff and to serve your customers appropriately, it is important to understand the rationale for this right and requirement.

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Topics: Billing, HME Accreditation Requirements, Compliance

Top 3 Reasons Third-Party Billing Companies Should Seek Accreditation

Posted by Curtis McLees on Thu, Sep 12, 2013 @ 02:01 PM

Conversations are being initiated about quality and improving effectiveness of operations with the HQAA third-party billing accreditation program.

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Topics: Quality, Billing, HQAA Accreditation, HME Accreditation Requirements, Compliance