Conversations are being initiated about quality and improving effectiveness of operations with the HQAA third-party billing accreditation program.
Who is Anti-Quality?
I would dare say that in a room of 100 people not one would raise their hand in response to that question. We all want a “quality of life”. As consumers we all want quality products; quality in the foods we eat, in the goods we purchase, in the cars we drive. We may not consciously think, “I want to buy a can of quality vegetables”, but we sure do all want to believe that the vegetables are of a certain quality with a certain taste and processed with a high level of sanitation and safety. We all seek quality if not once but numerous times a day even if it isn’t a conscious thought.
I know this may come as a shock to everyone, but I love Quality. I love the concepts of Quality and I love taking those concepts and applying them to our everyday work life.
At a recent all-staff meeting, we played the Butterfly Activty. I hadn’t played this one before, and I thought, what an odd name. I didn’t see any connection between butterflies and how this could be an example for us. I was happily anticipating how this would play out.